PhilOnline

We are pleased to announce that we have finished the final testing of our 100Mbit peering link with the local Internet Exchange or IX operated by Comclark. The peering link connects the Philippines Online network and its Premium Dialup, Tru-Speed Broadband and DirectConnect Leased Line Customers -- via a low-latency, high-bandwidth connection -- to other local ISPs and Telcos.

What this means is data to and from a computer or server located within the network of a peering member goes through this local link instead of being coursed through our international link resulting in faster downloads and uploads of local content. As of this writing, the IX counts as members the networks of Comclark, Bayantel, ASTI/DOST and several VAS providers and BPO's.

We are pleased to announce the launching of our new website. We hope you like it!

If you encounter any bugs or would like to recommend a feature please email us at cservice@philonline.com.

This site uses the Intigrix™ v3 Integration Platform.

Please be advised that effective December 8, 2008, Monday our phone-in helpdesk department will be available only from 6:30AM to 8:30PM, Mondays to Fridays and 8:30AM to 5:30PM during Saturdays and Holidays (except Sundays).

For more information you may contact us at 6870715 or email us at cservice@philonline.com.

We apologize for any inconvenience that this may cause and we thank you for your continued patronage.

Effective on November 1, 2008, Philippines Online's business hours will be from Mondays to Fridays, 8:30AM to 5:30PM.

For more information you may contact us at 6870715 or email us at cservice@philonline.com.

Effective November 1, 2008 all our mail servers will be configured to require authentication prior to acceptance of emails for delivery. This measure is implemented to curb the possibility of spam emanating from the PhilOnline network as well as providing a secure way of accepting emails from users even when they are using the services of other ISPs to connect to the Internet.

Learn how to setup your email client for SMTP Authentication

Please be advised that the following dialup numbers will be retired effective July 1, 2008:

918-6500 | 918-6501 | 918-6502

This will be replaced by a new number (already usable):

688-2300

For more information about this email please call our Client and Network Support Engineers between 6:30AM to 10:30PM, Monday to Fridays and 6:30AM to 6:30PM during weekends and holidays at 687-0715 local 111 or you may email them at helpdesk@philonline.com.

Effective on March 17, 2008, Philippines Online's phone-in helpdesk department will be available only from 6:30 AM to 10:30 PM, Mondays to Fridays and 6:30 AM to 6:30 PM during weekends and holidays.

However, Corporate Accounts (ie: co-location, broadband and leased-line customers) will continue to be provided with 24-hour escalated access to a support officer. Please expect a call or email from your designated Account Executive for the details.

For more information you may contact us at 6870715 or email us at cservice@philonline.com.

Philippines Online is pleased to announce the availability of its suite of software services

• Human Infrastructure Management System (HIM) - a Human Resource Information Systems (HRIS) application
• Delivery Tracking System (for Couriers)
  
• Account and Sales Management
• eCommerce Platform
• Document Management System
• Personalization Engine
• Portal Software and
• Mobile Integration Engine

Available as "Software as a Service (SaaS)" or installed in our client's facilities all our solutions are highly customizable and can be integrated with other systems.

Philippines Online launches its new website using the Intigrix version 3.0 Web Portal platform. The new website incorporates a new intuitive layout and (we think) better design.